Contact
Send the details that help us investigate faster.
Email contact@ascentist.uk for general support, product questions, feature suggestions, or bug reports.
Support
Find answers, contact us, and get help with Ascentist Finance in the same structured spirit as the product itself.
Contact
Email contact@ascentist.uk for general support, product questions, feature suggestions, or bug reports.
Device model, iOS version, app version, screenshots, and steps to reproduce the issue.
We aim to reply as soon as possible. Timing can vary depending on support volume and issue complexity.
Frequently asked questions
These answers reflect Ascentist Finance as a private financial awareness system built around manual input, clarity, and long-term progress.
Ascentist Finance is a private financial awareness system designed to help you understand income, expenses, balance, accounts, and net worth in one calm, structured place.
Start by entering your income and expenses, then organise your accounts to build a clearer view of your monthly flow and broader financial position.
Yes. You can update income, expenses, and account information over time as your financial picture changes.
No. Ascentist Finance does not require a bank connection. It is built around manual input by design, which helps keep setup simple and private from the beginning.
Your financial records are held on your device and use your private iCloud account for sync and restoration when iCloud is available. The iOS app does not include third-party analytics or crash-reporting SDKs.
No. Ascentist helps you organise and understand your financial information, but it does not provide financial, investment, legal, or tax advice.
Yes. You can include current accounts, savings, investments, and liabilities to maintain a broader view of net worth and long-term progress.
Ascentist Finance supports iCloud sync and CSV export, helping you keep your information accessible and portable while maintaining a structured workflow.
Monthly Snapshot is an intentional checkpoint that confirms the month and preserves key cash-flow and net-worth figures in your financial history.
If premium access is offered through in-app purchase, Apple handles purchase and subscription transactions.
Email contact@ascentist.uk with the subject line "Bug Report" and include steps to reproduce the issue, screenshots if possible, and your device details.
We welcome thoughtful feedback. Contact us with your idea, what you would like to do, and why it would improve the experience.
Support policy
The goal is clear guidance, helpful responses, and straightforward communication as Ascentist Finance evolves.
We provide support for product questions, bug reports, and general guidance on using the app.
Features can evolve over time. Screens, flows, sync behaviour, and premium access may vary by app version.
Feedback helps shape future improvements. While not every request can be implemented, thoughtful suggestions are always valued.
Coming next
Flow, Monthly Snapshot, improved Portfolio Lenses, account purposes, reliability work, and refinements are coming in release 1.4. It is not yet live on the App Store.
Read the release previewStill need help?
Reach out for product questions, bug reports, or general guidance on using Ascentist Finance.
Contact us